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[SOLVED] Collections Issues

21 posts / nouă
Member
S-a alăturat: 31.08.2018
Pending moderation

I can't create them.

Then, when IT Support pushes it through, I cannot add any items/links. Not by copy/paste link from LT pages, not by copy/paste link from YouTube.

What am I doing wrong? I click "Save as draft" and it gives me error messages no matter what I try.

Super Member
S-a alăturat: 19.07.2018

You need to create a collection and save.
Then come back into EDIT and create a collection item where you must type the name (at least partial) of a song that already exists in LT - I usually type partial name and click to choose the exact song.
If song does not exist in LT, add a song first, link video there & then come back to add a collection item. Good luck.

Member
S-a alăturat: 31.08.2018

Thank you. I will go back to the library computer tomorrow and try again.

To be clear, when I create a collection item, two fields appear: the top (required) and the bottom (?not required).

In which field do you "type the partial name"?

Member
S-a alăturat: 16.08.2018

The top one.

Member
S-a alăturat: 31.08.2018

Ok thanks.

lt
Administrator
S-a alăturat: 27.05.2008

And please check your "Drafts" page, we found one collection of yours there.

Member
S-a alăturat: 31.08.2018

Ok. I thought they were both drafts. It's a broad subject so I'm breaking it into two collections.

Super Member
S-a alăturat: 19.07.2018

Don't see you in chat - not that good myself - ping me

Super Member
S-a alăturat: 19.07.2018

Ok, good news!
If you ignore the error, your collection is added.
You can come back and EDIT adding collection item!

Ping me if an issue

lt
Administrator
S-a alăturat: 27.05.2008

[@BreezyDay] When you create a new collection, only "Title" and "Description" fields are required. So you're not supposed to see any error messages if you fill them, they're enough to save a draft. Could you explain which errors and when you see?

Super Member
S-a alăturat: 19.07.2018

I also got an error - it was unspecific error - doing that. Also, I was able to add the same collection name twice. Once I saw on the right side, in comments that collection was added, I went back and was able to add collection items to the initial one and was able to remove the duplicate.

Member
S-a alăturat: 31.08.2018

I was unable to copy the png image of the error page into my comment but I put it in temporarily as my avatar. Enlarge my avatar. Also, I copied/pasted exact message:"Error
The website encountered an unexpected error. Please try again later."

That image/message appears immediately after I click "Save as Draft", even though I'm 100% sure that I've put text into both required fields (title, descrip).

Super Member
S-a alăturat: 19.07.2018

Just ignore this error. Publish collection. Then go back into edit and start adding collection items.

Member
S-a alăturat: 31.08.2018

That didn't work either. When I clicked Publish, I got the exact same error message. I am using a public library computer, but their network setup seems really good and up-to-date.

Also, yesterday I published two and no one has replied. I don't think anyone can see the two that I attempted to publish.

Super Member
S-a alăturat: 19.07.2018

It worked. Ignore the error. Add item and I will comment on it

Member
S-a alăturat: 31.08.2018

I published 'test #3 ignore'. Do you see?

Super Member
S-a alăturat: 19.07.2018

All good!

Member
S-a alăturat: 31.08.2018

thank you thank you thank you! I was so frustrated.

Super Member
S-a alăturat: 19.07.2018

Very welcome - let admin know this topic can be closed

Member
S-a alăturat: 31.08.2018

Through "Contact" email right?

Super Member
S-a alăturat: 19.07.2018

Issue was resolved although you may want to check into this Error that confused multiple people. Thanks

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